23 September 2025

Marketing Feels Busy, But Not Effective?

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Shannon Mackey
Written by Shannon Mackey

Shannon is a marketer with experience in global agency and brand environments as well as medium sized SA businesses, bringing a diverse set of marketing skills to any organisation. With a family legacy of hospitality she has a natural flair for customer-centric strategies to engage with end users in all environments. Her experience coupled with strategic thinking and creative implementation integrates her marketing services and ensures that clients are guaranteed maximum return on investment. Shannon’s background includes senior marketing and communications roles at Reebok SA, TBWA Hunt Lascaris and The Marketing Centre (both SA and UK).

 How to move from disconnected activity to real commercial impact. 

Are You Spending Time and Budget on Marketing, But Not Seeing Results? 

It happens more often than you’d think. Marketing feels busy. Campaigns are running. Content is being posted. Agencies are delivering assets. But somehow… it isn’t translating into leads, revenue or growth. 

Many businesses reach a stage where marketing becomes disconnected from business goals. There’s activity - but not enough clarity. There are plans - but no defined priorities. There are teams or suppliers - but no single owner who connects the dots. 

The result? Marketing gets viewed as a cost centre instead of a growth engine. 

 

Why Marketing Gets Stuck in Execution Mode 

As businesses grow, marketing often evolves reactively: 

  • You start with one junior hire or external agency 
  • Over time, you layer on more tools, freelancers or channels 
  • Activity increases, but strategic clarity doesn’t 

Common signs of this disconnect: 

  • Marketing isn’t aligned with commercial or sales priorities 
  • There’s no clear measurement or accountability for outcomes 
  • Tactical campaigns are prioritised over long-term positioning 
  • Teams operate in silos without cohesive leadership 

In short: you’re doing more but getting less back. 

What Marketing Needs to Drive Commercial Results 

Marketing becomes effective when there is: 

  • Clear strategic direction tied to business goals
  • Defined ownership and structured reporting 
  • Alignment with sales, product and commercial teams 
  • Capability to deliver across channels, consistently 

This is hard to achieve without senior leadership in place. Someone who can say no to the wrong activity. Who can define priorities. Who can make marketing accountable. 

 

The Fractional Solution: Building Strategic Marketing Without Hiring Full-Time 

You don’t always need a permanent CMO to solve this. What you need is access to strategic marketing leadership - flexible, cost-effective, and tailored to your growth stage. 

That’s where a fractional marketing model comes in. 

Fractional support allows you to: 

  • Bring in a part-time CMO to align strategy, set priorities, and guide execution 
  • Add a marketing manager to deliver consistently and track impact 
  • Include digital, CRM or AI specialists where needed 
  • Focus time and budget where it matters most 

You move from disconnected activity to measurable performance. 

And because the model is flexible, you can scale support up or down depending on your team, goals and commercial realities. 

 

What You Can Expect When Marketing is Set Up Right

  • Clear, agreed marketing priorities
  • Strategy aligned to business goals
  • Campaigns planned and delivered on time 
  • Sales supported with leads and tools 
  • Regular reporting and KPIs 

Marketing moves from being a “black box” to a measurable engine for growth. 

 

Not Sure What Your Team Actually Needs? 

Try our 2-minute team diagnostic. It identifies which roles you need right now based on your current stage, challenges and objectives. 

Design My Fractional Marketing Team


Final Thought
 

If marketing feels busy but not effective, it’s time to realign. 

A fractional team gives you access to the structure, strategy and delivery power of a full marketing department - without the full-time overheads. 

Start with what matters most. 

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